Effective: November 1st, 2023
Last Updated: October 18th, 2023
Collection of Personal Data
We collect various types of personal data from users, including:
Data you provide us directly
- Full name
- Email addresses (Previous and current)
- Phone number (for shipment purposes)
- Securely stored password
- Browser User Agent, device information, and headers
- Shipping information (name, address, phone)
- Billing addresses (name, address, phone)
- Payment information (handled by third party processors)
- Order history and details
- Support communications
- Anything else you create, upload, or share on GGRetroBox or with GGRetroBox support (like your game collection, profile information, etc.)
Data we collect automatically
- IP addresses
- Browser information (User Agent, headers)
- Device information (model, operating system, etc.)
- (Usage data on how and when you use our services, such as the pages you visit, the activities you engage in, or the links you interact with)
- Essential cookies are required to use GGRetroBox. These cookies are used to store your preferences and settings, enable you to sign-in and make purchases, and analyze how our services are performing. These cookies are also used to secure our services against attack, abuse, and other malicious or fraudulent activity.
- Analytical cookies help us improve our services by collecting information about your use of GGRetroBox to help us improve the quality of our services.
Data from third partiesWe may receive personal data from third parties, including:
- Your name, username, and email address from social media services (if you choose to link your account to us)
- Your name, email address, phone number, shipping address, billing address, and basic payment information from our payment processor (we can never access your full payment method details, only the last 4 digits and expiration date)
Use of Personal Data
We use personal data to provide you with the best possible experience. We may use your personal data to:
- Process orders and payments
- Provide customer support
- Send marketing communications, subject to your preferences
- Send important emails for account security (such as password resets, login confirmations, important changes, etc.)
- Improve and personalize GGRetroBox
- Prevent fraud, prevent unauthorized access, and secure GGRetroBox from spam, bots, abuse, and other malicious activity
- Comply with applicable laws and regulations
We will never sell your personal data to third parties.
Sharing of Personal Data
We may share your personal data with third parties to provide you with the best possible experience. We may share your personal data with:
- Payment processors to process your transactions securely
- Shipping providers to deliver your orders
- Marketing partners to send you relevant promotions and offers, subject to your preferences
- Analytics providers to analyze and improve GGRetroBox
- Hosting providers and other service providers who assist us in operating our business
- Law enforcement, government agencies, or authorized third parties, in response to a verified request relating to a criminal investigation or alleged illegal activity
We may also share your personal data when required by law, to enforce our policies, or to protect our rights. In the event of a merger, acquisition, or sale of assets, we may transfer your personal data to the relevant third party. We will seek your consent before sharing your personal data with third parties for any other purpose.
Storage and Security of Personal Data
We take the security of your personal data seriously and implement appropriate measures to protect it. We store your personal data on secure servers and follow industry best practices to safeguard it. However, please note that no method of transmission or storage is completely secure, and we cannot guarantee the absolute security of your personal data. Payment information is handled by our trusted payment processor, and we do not store your credit card information on our servers. Passwords are hashed and stored securely. If you have any questions about the security of your personal data, pleasecontact us.
You have the right to access, update, and delete your personal data held by us. If you would like to exercise any of these rights, please contact us. You may also unsubscribe from marketing communications by clicking the "unsubscribe" link in any marketing email we send you.
Third Party Links
International Data Transfers
California Privacy Rights
California residents have certain privacy rights under the California Consumer Privacy Act (CCPA) and the California Shine the Light law. If you are a California resident, you have the right to request information regarding the disclosure of your personal data to third parties for their direct marketing purposes. To make such a request or to exercise any other privacy rights under applicable California laws, please contact us email@example.com.