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Please read our important announcement about the future of GGRetroBox
here!
Frequently Asked Questions
What is GGRetroBox?
How does GGRetroBox work?
What's included in each subscription box?
Can I customize the games in my subscription box?
How often will I receive my subscription box?
Can I cancel my subscription at any time?
Is shipping included in the subscription cost?
Do you ship internationally?
When will I be billed for my subscription?
What payment methods do you accept?
Is there a refund, return, or exchange policy for subscription boxes?
What if an item in my subscription box arrives damaged or missing?
How do I update my shipping address, billing information, or other account details?
Can I skip a month of my subscription?
Is there a deadline to subscribe for the upcoming month's box?
How do I contact customer support if I have questions or issues?
Do you offer an affiliate/referral program for subscribers?
Can I change my subscription plan (e.g., upgrade, downgrade) after signing up?
Is my subscription automatically renewed?
Are there any additional fees associated with the subscription?
How do I provide feedback on my subscription experience?
When should I input my game library?
I am a collector with only a few missing games. Is GGRetroBox a good fit for me?
Can I purchase a subscription box as a gift for someone else?